I accidentally sent payment multiple times

If you sent the payment more than once (e.g., paid twice or sent extra money):

Step 1: Don't panic

• Your funds are not lost
• The extra payment went directly to the seller's payment account

Step 2: Contact the seller

1. Reach out through your payment platform (Revolut chat, PayPal, Venmo, etc.)
2. Explain that you accidentally sent multiple payments
3. Provide details:
   • The amounts sent
   • The dates/times of each payment
   • What you intended to send

Step 3: Request a partial refund

• Ask the seller to refund the extra amount
• Be patient - they may need time to verify and process

Step 4: If you can't reach the seller

• Open a support ticket with:
  • Seller's username/payment ID
  • All transaction amounts and timestamps
  • Screenshots of each payment
• We will attempt to contact the seller on your behalf

To avoid this in the future:

• Wait for each transaction to complete before starting another
• Double-check amounts before confirming payment
• Don't refresh or restart if a transaction seems slow